Technology Integration Resources
As a vendor integrated with our technology, you have resources and services available to you when you need it. Below you’ll find detailed information and solutions, and if you need any assistance, our team is here to support you.
Build for today. Be ready for what’s next with DU.
Deliver more value through your Desktop Underwriter® (DU®) integration with enhancements to the DU Underwriting Findings report, developed in response to lender feedback. By adopting the new JavaScript Object Notation (JSON) Version 2 format, you can access more granular DU validation service information today while establishing a flexible foundation for future enhancements.
Security settings update
Help ensure uninterrupted access to Fannie Mae applications with current, supported encryption ciphers and the most up-to-date web browsers by October 23, 2026.
Product Outage Information
Day or night, we’re here to help you find the answers you need. See a list of our technology hours of availability when you need assistance troubleshooting your Fannie Mae applications.
View technology availabilityTechnology Solutions Center
Your go-to resource for information and technology support when you need it most.
Production Support
For production related issues, check out our Technology Support Center or call us at 1-800-2FANNIE (1-800-232-6643).
Digital Management Solutions Support
For relationship specific questions, please contact us.