Servicing

We deliver streamlined, value-driven servicing solutions

Fannie Mae’s solutions offer operational efficiencies that will save you time and money while reducing risks.

Our solutions help provide more convenient access to mortgage loan information and improve the ability to respond to customers’ unique needs.

Our services and solutions offer:

Centralized access points to technology and reports you need
Improved data accuracy and quality
Increased transparency to data and policy needed to conduct your business effectively and efficiently

If you are not yet a Fannie Mae Servicer, learn more about the process to become one.

Learn more about all of our servicing solutions

Applications and resources to help understand your servicer responsibilities and activities.

Manage home retention options and navigate complex processes to assist homeowners.

Access loan information and submit qualified expenses, resolve claims and retrieve documentation for Fannie Mae loans.

Assist our servicers maintain each property to a level of Fannie Mae quality adhering to local codes and requirement.

Access tools and resources to manage and sell Fannie Mae owned REO properties.

Sign up for key policy, technology, and product updates.