Learning Center
The Fannie Mae Learning Resource Center offers a wide range of materials to help you do business with Fannie Mae. Browse our online resources, learn at your own pace, and discover Fannie Mae learning tools. Our digital library includes learning modules, videos, frequently asked questions, demos, job aids, guides, and more.
We will continue to update the Learning Center with new content and resources, so make sure to bookmark the page.
Explore the Learning Center
Positive Rent Payment History
These step-by-step instructions will show you how to use Desktop Underwriter® (DU®) to consider a borrower’s rent payment history in their credit risk assessment.
For more information visit the Positive Rent Payment FAQs or watch a recorded webinar.
HomeView Lender Toolkit
This resource provides lenders with answers to commonly asked HomeView® questions as well as customizable marketing materials for borrowers.
Featured resources for lenders
Guides, online learning, and other helpful resources for lenders covering qualifying borrowers, appraisal flexibilities, condo project policy updates, and more.
Resolutions for Common DU Error Codes
Common error messages, what they mean, and ways they can be resolved.
Condo Project Standards Resources
View job aids, eLearning courses, FAQ’s and more covering Condo Project Standards.
Appraising Accessory Dwelling Units
Information about requirements, construction types, and how to report ADUs in an appraisal report.
Evaluating Rental Income
Learn about evaluating rental income through clarifying explanations, scenarios, and related policies in this eLearning course.
Condo Projects Operated as Hotels or Motels
This video covers information and resources to help more clearly identify condotels and transient use criteria.
PE – Whole Loan Quick Start
An Interactive guide to get up and running quickly with the PE – Whole Loan application.
MBS Toolkit for Lenders
This interactive toolkit provides a collection of curated resources to help get started with MBS Pools.
Featured resources for servicers
Information and resources to help you understand today’s ever-changing servicing landscape.
Flex Modifications
Learn more about helping borrowers qualify for a loan modification in a changing housing environment.
Homeowner Retention Options
A microlearning series to help determine the best retention option for homeowners.
Servicer Onboarding Training Plans
Training plans are available to help servicers with Investor Reporting and Loss Mitigation.
Introduction to Servicing
This eLearning is designed to give you an overview of working with Fannie Mae.
Loss Mitigation Overview for Servicers
Learn about helping both servicers and borrowers manage delinquent mortgage loans and avoid foreclosure.
Servicing Management Default Underwriter SMDU™ UI
These brief modules will give you an overview of the SMDU User Interface (UI).
Default Management Scenarios
Explore the timeline of default scenarios through resolution of a default.
Explore the Learning Center
The Fannie Mae Learning Center contains a robust collection of resources to help you do business with us.
Select a category below to start exploring.
COVID-19 Resources
Fannie Mae is here to help our Single-Family partners and their customers. We offer a wealth of resources for servicers, lenders, appraisers, and homeowners that help address COVID-19 financial hardships and critical business needs.
