Asset Management Network
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Every day, 8 a.m. to 10 p.m. ET. Loan modifications that close between 8 p.m. and 10 p.m. ET will bridge to Investor Reporting the following night. Files are processed Monday through Saturday. No processing occurs Sunday. Due to SIR Loanfinder maintenance, HSSN Case creation will be unavailable from 8 p.m. to midnight ET on the second business day of each month.
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Cash Remittance System
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You may edit any draft requests until 4:00 p.m. Eastern Time on the business day preceding the effective draft date.
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Collateral Underwriter
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ALERT: CU maintenance impacts DU and UCDP
Collateral Underwriter® (CU®) will undergo scheduled maintenance during the following windows:
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 14.
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 21.
During this time:
• Collateral services, including value acceptance (appraisal waiver) and value acceptance + property data messages in Desktop Underwriter® (DU)®, will be unavailable.
• Any new appraisal submissions to Fannie Mae will have an “In Progress” status in the Uniform Collateral Data Portal® (UCDP®) and will be processed automatically when the maintenance is complete.
Service providers will not be able to submit property data to the Property Data API and must hold all submissions until maintenance is complete.
Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Condo Project Manager
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Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Credit Variance Administration System
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Every day, 24 hours a day.
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Default Reporting Application
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Every day, 24 hours a day.
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Desktop Underwriter & Desktop Originator
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ALERT: CU maintenance impacts DU and UCDP
Collateral Underwriter® (CU®) will undergo scheduled maintenance during the following windows:
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 14.
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 21.
During this time:
• Collateral services, including value acceptance (appraisal waiver) and value acceptance + property data messages in Desktop Underwriter® (DU)®, will be unavailable.
• Any new appraisal submissions to Fannie Mae will have an “In Progress” status in the Uniform Collateral Data Portal® (UCDP®) and will be processed automatically when the maintenance is complete.
Service providers will not be able to submit property data to the Property Data API and must hold all submissions until maintenance is complete.
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Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Desktop Underwriter Validation Service
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Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Developer Portal
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Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Document Certification
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Every day, 24 hours a day, except from 8 a.m. ET Saturday to 8 a.m. ET Sunday due to maintenance.
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EarlyCheck
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Every day, 24 hours a day, except from 5 p.m. ET Saturday to 8 a.m. ET Sunday due to maintenance.
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eBoutique
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Monday through Friday, 9 a.m. to 8 p.m. ET.
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eTransfers
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Monday through Friday, 9 a.m. to 5 p.m. ET.
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Fannie Mae Connect
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Every day, 24 hours a day, except from 10 a.m. to 2 p.m. ET the third Sunday each month due to maintenance.
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Fannie Mae Invoicing
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Every day, 24 hours a day.
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Income Calculator
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Every day, 24 hours a day, except from 1 a.m. to 5 a.m. ET the first and third Sundays each month due to maintenance.
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Loan Delivery
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Every day, 24 hours a day, except from 8 a.m. ET Saturday to 8 a.m. ET Sunday due to maintenance.
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Loan Delivery Test Environment
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Loan Delivery Test Environment will be unavailable from 11 a.m. to 8 p.m. ET Thursday and 5 p.m. ET Saturday to 8 a.m. ET Sunday each week.
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Loan Quality Connect
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Every day, 24 hours a day, except from 12 a.m. to 6 a.m. ET daily and the third Saturday of each month from 6 p.m. to 6 a.m. ET of the following Sunday for system maintenance.
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Loan Servicing Data Utility (LSDU)
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Monday through Saturday.
LAR 96 payment reporting, LAR 83 Rate & Payment Change, and Cash Position search features are available between 8:00 AM ET through 9:00 PM ET. All other features are available 24 hours a day.
Please note on the second business day of each month (the last day of the reporting cycle), the LAR File Upload functionality in LSDU is unavailable after 3:00 p.m. ET, and single LAR submissions will be accepted and processed until 6:00 p.m. ET.
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MarketPoint
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Every day, 24 hours a day, except from 6 a.m. to 6.30 a.m. ET daily and from 1 a.m. to 5 a.m. ET Sunday, and from 1 a.m. to 11 a.m. ET every third Sunday due to maintenance.
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Master Servicing Portfolio Manager
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Every day, 24 hours a day, except from 2 a.m. to 6 a.m. ET every second Sunday.
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MBS Trading Portal
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Every day, 24 hours a day. Trading hours are 8 a.m. ET to 5:00 p.m. ET Monday – Friday.
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Mortgage Insurance Claims Portal
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Every day, 24 hours a day.
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New File Transfer Solutions
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Every day, 24 hours a day.
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Pricing & Execution - MBS
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Every day, 24 hours a day, except from 10 p.m. ET Saturday to 6 a.m. ET Sunday the third week each month due to maintenance.
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Pricing & Execution Whole Loan
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Every day, 24 hours a day, except from 6 a.m. to 6:30 a.m. ET daily and from 1 a.m. to 5 a.m. ET Sunday, and from 1 a.m. to 11 a.m. ET every third Sunday due to maintenance.
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Property 360
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Every day, 24 hours a day.
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Property Data API Review Tool
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Every day, 24 hours a day.
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Quick Exchange
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Every day, 24 hours a day.
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Servicer Expense Reimbursement
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Monday through Saturday, 24 hours a day. Sunday, 9 a.m. to midnight ET.
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Servicing Management Default Underwriter (SMDU)
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The following SMDU functionality is available every day, 24 hours a day, except from 7 p.m. ET on Sunday to 5 a.m. ET on Monday for maintenance:
Loss Mitigation “Automated Workout Decisioning”
Loss Mitigation Valuations
Borrower-Initiated Requests to Terminate Mortgage Insurance
For SMDU Loss Mitigation “Case Management” functionality, refer to the AMN application hours of availability.
After Hours Support
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Servicing Marketplace
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Every day, 24 hours a day, except from 6 a.m. to 6.30 a.m. ET daily and from 1 a.m. to 5 a.m. ET Sunday, and from 1 a.m. to 11 a.m. ET every third Sunday due to maintenance.
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Servicing Transfer Approval
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Every day, 24 hours a day.
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Technology Manager
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Every day, 24 hours a day.
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Uniform Closing Dataset Collection Solution
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ALERT: Due to system maintenance, the Uniform Closing Dataset (UCD) Collection Solution will be unavailable from 8 a.m. ET until 12 p.m. ET on Saturdays, Sept. 14 and Sept. 21.
Every day, 24 hours a day, except from 5 p.m. Saturday to 8 a.m. ET Sunday due to maintenance.
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Uniform Collateral Data Portal
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ALERT: CU maintenance impacts DU and UCDP
Collateral Underwriter® (CU®) will undergo scheduled maintenance during the following windows:
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 14.
• 9 a.m. ET until 2 p.m. ET on Saturday, Sep. 21.
During this time:
• Collateral services, including value acceptance (appraisal waiver) and value acceptance + property data messages in Desktop Underwriter® (DU)®, will be unavailable.
• Any new appraisal submissions to Fannie Mae will have an “In Progress” status in the Uniform Collateral Data Portal® (UCDP®) and will be processed automatically when the maintenance is complete.
Service providers will not be able to submit property data to the Property Data API and must hold all submissions until maintenance is complete.
Every day, 24 hours a day, except from 11 p.m. ET on Saturdays until 5 a.m. ET on Sundays.
UCDP Integration Environment Availability
Every day, 24 hours a day, except from 7 p.m. ET on Fridays until 7 a.m. ET on Mondays.
UCDP Production Environment
Every day, 24 hours a day, except from 11 p.m. ET on Saturdays until 5 a.m. ET on Sundays.
UCDP Maintenance Calendar
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