Property 360
The Property 360™ application is the single system to manage expense reimbursement and confirm REOgrams™ with Fannie Mae. It’s also an integration option for servicers to access the Pre-Foreclosure Property Inspection & Preservation Program. Property 360 applies automation and real-time data to simplify processes, reduce manual data entry, and provide time and cost savings for servicers.
Expense Reimbursement
Functionality of Property 360 includes:
- Proactive feedback provided on potential denials and prepayment audits
- Escalations and inquiries submitted within the application
- Access loan-level expenses, financial details, and expense approvals
- For questions related to Expense Reimbursement, please submit an inquiry using the Inquiry Response Tool.
Liquidation Reconciliation
- Third Party Foreclosure Sale (TPS) cases are automatically created based on liquidation events from Investor Reporting and/or a Foreclosure Sale reported via the Default Reporting Application (DRA).
- As part of the self-serve capability, servicers can review TPS cases, update missing data, manage exceptions on TPS cases, take subsequent corrective actions, and upload required TPS documentation.
REOgrams
- Automatically creates REO cases by using real-time data sources, which eliminate the need for servicers to manually submit REOgram notifications
- Offers near real-time exception reporting for any data discrepancies
- Servicers will use Property 360 to review and confirm whether a property has been transferred into REO due to foreclosure or Mortgage Release and/or resolve any exceptions related to the REOgram
Pre-Foreclosure Property Inspection & Preservation Program
- Property 360 is a data integration option for servicers to access the Pre-Foreclosure Property Inspection & Preservation Program
- Easily submit pre-foreclosure loans for the program
- Eliminates inspection and preservation expenditures for servicers
- Reduces the process and wait time for reimbursement from Fannie Mae
- Click here to contact the Pre-Foreclosure Preservation Program Team for more information.
Access
Property 360 is a no-cost solution for servicers. Refer to the Help & Training section for job aids related to Property 360 and the available roles for each application.
Help & Training
- Property 360 Expense Reimbursement User Guide
- Property 360 Expense Capitalized Advances and Workout Incentives Job Aid
- Property 360 REOgram Notification User Guide
- Pre-Foreclosure Property Inspection and Preservation Program User Guide
- Property 360 Excess Fees and Costs User Guide
- Property 360 Third Party Sale (TPS) User Guide
- Granting Access to P360 REOgram
Training
- Property 360 Expense Reimbursement eLearning
- Property 360 Expense Reimbursement Microlearning - Non-Recoverable/Not Yet Recovered Expenses
- Property 360 Expense Reimbursement Microlearning - Validating Claims
- Property 360 REOgram Solution Demo
- Property 360 Excess Fees Portal eLearning
- Property 360 Excess Fees and Cost Best Practices
Release Notes
REOgrams
Expense Reimbursement
- Property 360 Release Notes | January 9, 2025
- Property 360 Release Notes | July 18, 2024
- Property 360 Release Notes | June 27, 2024
- Property 360 Release Notes | May 16, 2024
- Property 360 Release Notes | April 18, 2024
- Property 360 Release Notes | March 28, 2024
Third Party Sales (TPS)