Applications & Technology
Master Servicing Portfolio Manager
Master Servicing Portfolio Manager offers management oversight and self-service functionality related to performance, loan activities and portfolio management that will help drive efficiency and straight through processing.
- The new self-service management tool provides servicers with access to Loan and Cash exceptions that require servicer review and confirmation.
- Servicers can use the tool to enter resolution plans and resolution dates to address these exceptions.
- Self-service access to information, enabling adherence to Fannie Mae’s investor reporting requirements
- Visibility into consolidated servicer investor reporting metrics (at the end of the period) to help drive improvements and process enhancements
- Increased transparency between servicer and Fannie Mae related to Loan and Cash exception management