Applications & Technology
Master Servicing Portfolio Manager
Take action - learn about upcoming changes to Master Servicing
Are you ready for enhanced efficiency and streamlined mortgage servicing operations? Start today by reviewing the implementation timeline and taking the necessary steps to prepare your organization for a more efficient servicing future.
Master Servicing Portfolio Manager offers management oversight and self-service functionality related to performance, loan activities and portfolio management that will help drive efficiency and straight through processing.
Features
- The new self-service management tool provides servicers with access to Loan and Cash exceptions that require servicer review and confirmation.
- Servicers can use the tool to enter resolution plans and resolution dates to address these exceptions.
Benefits
- Self-service access to information, enabling adherence to Fannie Mae’s investor reporting requirements
- Visibility into consolidated servicer investor reporting metrics (at the end of the period) to help drive improvements and process enhancements
- Increased transparency between servicer and Fannie Mae related to Loan and Cash exception management
Release Notes
