Applications & Technology

Loan Quality Connect

Transform the way you manage the post-purchase review process

Fannie Mae’s interactive system delivers simplified technology, seamless collaboration, and increased certainty.  From uploading loan files to understanding the Data Validation Center process, Loan Quality Connect™  is the hub for collaboration between Fannie Mae and lenders.

A new and easier way to submit HomeStyle Renovation requests!
Beginning Nov. 20, lenders can submit extension and recourse removal requests in Loan Quality Connect™. The new submission process replaces the HomeStyle® Renovation mailbox.

If you are new to Loan Quality Connect, reach out to your Corporate Administrator for Fannie Mae technology to request log-in access.

View the HomeStyle Renovation Job Aid

 

What's New

January 2021
Is your web browser up-to-date? We recommend Google Chrome or new Microsoft Edge for the best performance.

Have questions? 
Check out the updated and expanded Loan Quality Connect FAQs.

Loan Quality Connect Availability

Every day, 24 hours a day, except from 12 a.m. to 6 a.m. ET daily and the third Saturday of each month from 6 p.m. to 6 a.m. ET of the following Sunday for system maintenance.
 

 All Technology Application Availability
Features
Simplified Technology Icon for Loan Quality Connect (LQC) Simplified technology allows lenders to work in one system for loan file submissions, status updates, and document management.
Seamless Collaboration Icon for Loan Quality Connect (LQC) Seamless collaboration provides instant communication and document sharing.
Increased Certainty Icon for Loan Quality Connect (LQC) Increased certainty ensures real-time, self-serve reporting, loan quality feedback, and status updates.

 

Exclusive to Fannie Mae
  • We’re shattering industry standards with our Loan Quality Defect Notice. Lenders have 15 days to correct significant defects before a resolution request is sent. Work with us in real time and reduce the letter and rebuttal process.
Access
  • Need Access? Request access through Technology Manager. Remember to select "Manage Applications" to the desired User Group before you add the application users. To learn more about our user ID and password requirements, click here.
  • Updating email contacts? In Loan Quality Connect, certain events will trigger email notifications to be sent, such as requesting a loan file or missing document. You will need to follow a new process to manage your contact information to receive your notifications. Review our requirements and complete the spreadsheet. 
  • Subservicer? If you’re a responsible party in Loan Quality Connect or need to become one, click here for guidance. 

Change is hard. Loan Quality Connect is easy.

Are you new to Loan Quality Connect? Transitioning to a new system can be difficult, but with Loan Quality Connect, change is easy. Check out this short video about gaining system access, uploading files, and more.

What are lenders saying about Loan Quality Connect?

What are lenders saying about Loan Quality Connect? Loan Quality Connect is transforming how we manage loan quality – together. Hear what our lenders have to say.

Have questions?

Get answers to your policy and guide questions, straight from the source.

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