Loan Quality Connect
Fannie Mae’s interactive system delivers simplified technology, seamless collaboration, and increased certainty. From uploading loan files to understanding the Data Validation Center process, Loan Quality Connect™ is the hub for collaboration between Fannie Mae and lenders.
New self-reporting job aid for incorrectly delivered loans in COVID-19
- Loans in COVID-19 related forbearance delivered before May 1, 2020, and/or delivered without Special Feature Code 919, should be self-reported by the seller as soon as discovered. View the job aid.
- Reporting multiple loans in COVID-19-related forbearance spreadsheet
- Lender Letter LL-2020-06, Selling Loans in Forbearance Due to COVID-19
- Review the Frequently Asked Questions
What's New
January 2021
Is your web browser up-to-date? We recommend Google Chrome or new Microsoft Edge for the best performance.
Have questions?
Check out the updated and expanded Loan Quality Connect FAQs.
Features
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Simplified technology allows lenders to work in one system for loan file submissions, status updates, and document management. |
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Seamless collaboration provides instant communication and document sharing. |
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Increased certainty ensures real-time, self-serve reporting, loan quality feedback, and status updates. |
Exclusive to Fannie Mae
- We’re shattering industry standards with our Loan Quality Defect Notice. Lenders have 15 days to correct significant defects before a resolution request is sent. Work with us in real time and reduce the letter and rebuttal process.
Access
- Need Access? Request access through Technology Manager. Remember to select "Manage Applications" to the desired User Group before you add the application users. To learn more about our user ID and password requirements, click here.
- Updating email contacts? In Loan Quality Connect, certain events will trigger email notifications to be sent, such as requesting a loan file or missing document. You will need to follow a new process to manage your contact information to receive your notifications. Review our requirements and complete the spreadsheet.
- Subservicer? If you’re a responsible party in Loan Quality Connect or need to become one, click here for guidance.
Release Notes
- Loan Quality Connect Release Notes | Dec. 12, 2020
- Loan Quality Connect Release Notes | Oct. 3, 2020
- Loan Quality Connect Release Notes | July 25, 2020
- Loan Quality Connect Release Notes | May 9, 2020
- Loan Quality Connect Release Notes | Mar. 28, 2020
- Loan Quality Connect Release Notes | Feb. 22, 2020
- Loan Quality Connect Release Notes | Nov. 2, 2019
Change is hard. Loan Quality Connect is easy.
Are you new to Loan Quality Connect? Transitioning to a new system can be difficult, but with Loan Quality Connect, change is easy. Check out this short video about gaining system access, uploading files, and more.
What are lenders saying about Loan Quality Connect?
What are lenders saying about Loan Quality Connect? Loan Quality Connect is transforming how we manage loan quality – together. Hear what our lenders have to say.
