Applications & Technology

Loan Quality Connect

Transform the way you manage the post-purchase review process

Fannie Mae’s interactive system delivers simplified technology, seamless collaboration, and increased certainty.  From uploading loan files to understanding the Data Validation Center process, Loan Quality Connect™  is the hub for collaboration between Fannie Mae and lenders.

Enhanced Loan Quality Connect dashboard available now!

Manage your work processes more effectively with the updated Loan Quality Connect dashboard. A new layout in the Resolution Queue features new business intelligence (BI) cards, added functionality, and increased transparency. New BI cards provide more clarity for the user and additional visibility to Fannie Mae and lender queues showing the loans open for review.

 

Have questions? 
Check out the updated and expanded Loan Quality Connect FAQs.

Loan Quality Connect Availability

Every day, 24 hours a day, except from 12 a.m. to 6 a.m. ET daily and the third Saturday of each month from 6 p.m. to 6 a.m. ET of the following Sunday for system maintenance.
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All Technology Application Availability

Features

Simplified Technology Icon for Loan Quality Connect (LQC) Simplified technology allows lenders to work in one system for loan file submissions, status updates, and document management.
Seamless Collaboration Icon for Loan Quality Connect (LQC) Seamless collaboration provides instant communication and document sharing.
Increased Certainty Icon for Loan Quality Connect (LQC) Increased certainty ensures real-time, self-serve reporting, loan quality feedback, and status updates.

 

Access

  • Need Access? Request access through Technology Manager. Remember to select "Manage Applications" to the desired User Group before you add the application users. To learn more about our user ID and password requirements, click here.
  • Updating email contacts? In Loan Quality Connect, certain events will trigger email notifications to be sent, such as requesting a loan file or missing document. You will need to follow a new process to manage your contact information to receive your notifications. Review our requirements and complete the spreadsheet. 
  • Subservicer? If you’re a responsible party in Loan Quality Connect or need to become one, click here for guidance. 

Release Notes

Have questions?

Get answers to your policy and guide questions, straight from the source.

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