Applications & Technology

Loan Quality Connect

Multifactor authentication is coming to browser-based applications

Starting January 9, 2023, users will see multifactor authentication (MFA) registration screens after logging in to Fannie Mae browser-based applications. To ensure uninterrupted access, register by selecting one or more MFA methods before February 26, 2023, when the use of MFA will be required.

Learn more

 

Transform the way you manage the post-purchase review process

Fannie Mae’s interactive system delivers simplified technology, seamless collaboration, and increased certainty.  From uploading loan files to understanding the Data Validation Center process, Loan Quality Connect  is the hub for collaboration between Fannie Mae and lenders.

New Data Validation tab available in Loan Quality Connect.

Beginning November 5, new functionality is available in Loan Quality Connect™ that allows you to streamline all your data validation activities. The new Data Validation tab offers a more intuitive user experience and is a one-stop shop for all data validation tasks including: responding to defects, uploading documents, and reviewing data changes. 

Visit Loan Quality Connect and check it out now. 

 

What's New

October 2022
Are you getting the most from your Loan Quality Connect data and QC reports? Check out this short video to learn tips and tricks to maximize your time in Loan Quality Connect.  Navigate the dashboard with ease and utilize Loan Quality Connect data to gain actionable insights to drive continuous improvement in your quality control processes.

Have questions? 
Check out the updated and expanded Loan Quality Connect FAQs.

Loan Quality Connect Availability

Every day, 24 hours a day, except from 12 a.m. to 6 a.m. ET daily and the third Saturday of each month from 6 p.m. to 6 a.m. ET of the following Sunday for system maintenance.
 

All Technology Application Availability
Features
Simplified Technology Icon for Loan Quality Connect (LQC) Simplified technology allows lenders to work in one system for loan file submissions, status updates, and document management.
Seamless Collaboration Icon for Loan Quality Connect (LQC) Seamless collaboration provides instant communication and document sharing.
Increased Certainty Icon for Loan Quality Connect (LQC) Increased certainty ensures real-time, self-serve reporting, loan quality feedback, and status updates.

 

Access
  • Need Access? Request access through Technology Manager. Remember to select "Manage Applications" to the desired User Group before you add the application users. To learn more about our user ID and password requirements, click here.
  • Updating email contacts? In Loan Quality Connect, certain events will trigger email notifications to be sent, such as requesting a loan file or missing document. You will need to follow a new process to manage your contact information to receive your notifications. Review our requirements and complete the spreadsheet
  • Subservicer? If you’re a responsible party in Loan Quality Connect or need to become one, click here for guidance. 

Introduction to Loan Quality Connect.

Are you new to Loan Quality Connect? Transitioning to a new system can be difficult, but with Loan Quality Connect, change is easy. Check out this short video about gaining system access, uploading files, and more.