Applications & Technology

Mortgage Insurance Claims Portal

A single solution for managing mortgage insurance (MI) claims.

With this innovative online tool, mortgage insurance companies and servicers have a fully transparent view into the MI claims lifecycle.

Mortgage Insurance Claims Portal Availability

Every day, 24 hours a day.

All Technology Application Availability

The MI Claims Portal (MICP) simplifies the filing of MI claims by streamlining requests, standardizing data and documentation and minimizing manual touchpoints. With a clear process, published due dates, and multi-party communication, servicers and MI companies save time and gain efficiencies while reducing denials for late filings or missing documentation. 

 

Online Learning

 

MICP Pro Rata Process eLearning
Learn how Pro Rata refunds are approved for payment to the MI companies.

Mortgage Insurance Claims Portal
Learn more about how to use the MI Claims Portal.

Servicer User Guide and Job Aids

Servicer User guide
Refer to our step-by-step instructions for servicers.

Servicer Appeals and Billing Job Aid
Learn more about Servicer appeals functionality.

Servicer Messaging Job Aid
Learn more about servicer new messaging functionality.

Administrator Job Aid
Learn how to set up users through the Administrator module.
 

Mortgage Insurance Company User Guide and Job Aids

 

Mortgage Insurance Company User guide
Refer to our step-by-step instructions for servicers.

MI Company Appeals Job Aid
Learn more about appeals functionality.

MI Company Messaging Job Aid
Learn more about MI company new messaging functionality.

 

Frequently Asked Questions

 

FAQs
Get answers to frequently asked questions about the claims portal.