Multi-Language Resources for Servicers

Multilingual and non-English speaking borrowers represent a large and growing segment of the market.  These translated loan servicing resources — in English, Spanish (Español), and traditional Chinese (中文) — can help servicers better serve borrowers whose primary language is not English.

Important Note: There may be legal issues involved in servicing mortgage loans in a language other than English. You should consult legal counsel about any federal, state, or local laws that may apply to your business and the use of these materials.

Translations of General Mortgage Servicing Information for Your Borrowers
Translations of Borrower Notices Regarding Delinquency & Workout Options
Translations of Loan Modification Agreement & Adverse Action Notice
Translations of General Mortgage Servicing Information for Your Borrowers
Translations of Borrower Notices Regarding Delinquency & Workout Options