Technology Manager Learning Center
Administrators can use our platform to manage user access to Fannie Mae applications while End Users can update profile and security information.
Find a comprehensive list of training resources like job aids, online learning courses, frequently asked questions and more.
Meet the new Technology Manager Virtual Assistant
The Virtual Assistant can answer questions and guide you through the new, streamlined steps to create multiple users in one session, quickly duplicate user access, and more.
Explore training and resources
- Best Practices for Administrators
- Create a New User
- Administration Management for Corporate Administrators
- Administrator Management for User Administrators
- Reset a User's Password
- Change a System ID Password
- Set up an Available Application
- Manage Roles
- Single-Family and Multifamily Applications and Roles
- Policy for User IDs and Systems IDs
- Manage DO Sponsorship Requests
- Change Request Form
- ACH Form
- Set-up Secure Shell (SSH) Keys
- Reactivate a User