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Changing a System ID

This job aid explains how to change the password associated with a System ID. Upon its creation, the new password will automatically be set to expire in 365 days. Password expiration notifications will be automatically sent to all Corporate Administrators, and to all User Administrators who don’t have a Corporate Administrator (based on the Roles job aid) and the email address associated with the System ID. Email notifications will be sent 60 days, 30 days, 14 days, 7 days, 3 days and 1 day in advance of the password expiration date until the password is reset. If the password is not reset by the expiration date the ID will be locked. If no action is taken to address the locked ID, the ID will be deactivated 90 days later.

 Note: It is important to plan before you begin to change the password, be prepared to update the new password in the appropriate systems and servers to avoid any interruption to business activities. If you are using an LOS, be sure to update the password in the LOS system as well.

Note: The User Administrator role will see a Dashboard screen that shows different options.

  1. From the dashboard, click the Manage System IDs link.

  2. The Manage System IDs screen appears. Navigate the list using the controls at the bottom of the screen. You can filter the list using the Search fields. Click a row to select an existing System ID.

  3. Profile information for the select record appears. Click EDIT.

  1. The Edit System ID screen appears.  Click Change Password.



    The Change Password message reminding you to update the new password immediately in the appropriate systems to avoid interruptions in business activities. Click CONTINUE.

  2. Enter a new password and confirm the password to align to the listed parameters. Click CHANGE PASSWORD.

  3. A confirmation message will be displayed. Click BACK TO PROFILE.