Learning Center
Servicing Management Default Underwriter (SMDU)
Training and resources to provide a better servicer experience that addresses loss mitigation and borrower's request to terminate conventional mortgage insurance
Servicing Management Default Underwriter™ (SMDU™) offers a way for mortgage servicers to work faster, save time, reduce risks, and improve their service to homeowners.
Explore Servicing online learning courses and learning plans
Our exclusive online learning delivers tailored content on investor reporting, loss mitigation, custodial bank account reconciliation, and more.
Job Aids & User Guides
Locked content is accessible only to users with SMDU UI credentials. If you are not registered for the SMDU UI please refer to the SMDU UI Technology Registration Job Aid for more information.
Access to SMDU User Interface
Loss Mitigation
- SMDU UI Loss Mitigation User Guide
- Tips for resolving common SMDU evaluation messages
- SMDU UI Bankruptcy Cramdown User Guide
- SMDU Non-Delegated Job Aid
