Technology Integration

Current technology service providers

Information and resources for Fannie Mae technology partners

With the right industry insights, training materials, and innovative solutions, you’re set up to better serve customers. And as a collaborative partner, we look forward to our continued work and commitment to house America, together.

Technology Manager

This platform allows you to oversee user access to our suite of technology applications in one location for a simplified management approach.

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Integration Resources 

Direct access to the latest resources, test cases, release notes, and integration impact memos you need to keep your technology up to date.

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Contact Digital Management Solutions

As your collaborative partners, we’ll inform you of the latest industry trends while helping you identify innovative ways to grow your business.

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Meet Your Team

Each quarter, we want to highlight a group of accomplished professionals who are going above and
beyond collaborating with partners on how we can shape the future of housing, together.

Greg Phillips

Strategic Alliance, Senior Manager
Greg is a leader on Fannie Mae’s Digital Management Solutions team, responsible for managing strategic technology partnerships. His team focuses on supporting and enhancing business partners’ experience with Fannie Mae’s digital products and services. Since joining Fannie Mae in 2004, Greg has held leadership roles in capital markets and customer management where he prioritizes serving business partners in the industry with Fannie Mae’s innovative products and services.

Leslie Dukes

Strategic Alliance, Lead Associate
Leslie got into the mortgage business when he was referred by a friend for a job in collections at a mortgage company. He had already been in collections but had no idea this change would be the foundation for a new career. Now almost 20 years later, Leslie has worked in various roles, including collections, loss mitigation, REO, originations and at both Government Sponsored Enterprises, allowing him to enhance his breadth of knowledge. Leslie’s personal goal in this industry is to help educate and support underserved communities along with encouraging positive change.

Jennifer Cagle

Strategic Alliance,
Advisor

Jennifer has been with Fannie Mae for over three years, focusing on technology customer and partner management. With nearly two decades of experience in the mortgage industry—most of it dedicated to technology solutions—she leverages her leadership expertise to connect technology partners with product opportunities at Fannie Mae. Jennifer is committed to fostering collaboration with partners and seller/servicers, driving adoption, and strengthening relationships to deliver impactful results.

Research and Insights 

In our rapidly shifting industry, expertise and insights are critical to help you understand the changes in the economic housing environment

Thank you for being a valued technology partner at Fannie Mae. Our joint efforts to help lenders and servicers support the needs of today’s borrowers continues to be a cornerstone of our alliance, and our hope is that we can maintain our valuable work together for years to come.

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Frequently Asked Questions

Password reset can be accomplished via the Technology Manager self-service portal.

To learn more about managing system access, visit the Technology Manager page.

As a general rule, all Fannie Mae user IDs automatically lock if the user has not logged into any Fannie Mae technology application for more than 90 days. As an added layer of protection, all users within your company are required to change their password every 90 days regardless of how frequently the ID is used. To learn more about managing system access, visit the Technology Manager page.

The latest resources, test cases, release notes, and integration impact memos can be found on the Technology Integration page.

Reach out to your Fannie Mae relationship contact or email [email protected] to discuss additional integrations.

Contact [email protected] with your communication request.

Contact your Integration Consultant or email Integration Support at [email protected].