Servicing

Master Servicing Simplification Changes

Delivering simple, streamlined solutions to servicers

A better servicing experience is coming

What if your servicing operations were simpler, faster, and more transparent? Sweeping changes are on the horizon – designed to streamline servicing, enhance risk management, and improve efficiencies across the board. This multi-year, phased approach supports a smooth transition for servicers of all sizes. It’s not just change, it’s meaningful progress. Start preparing now to take advantage of what’s ahead.

What’s coming

Event-based reporting – Report loan-level servicing events to Fannie Mae in near real-time. Loan activity reports will go away.
Loan data expansion – With event-based reporting, share an expanded set of data attributes for servicing events.
P&I remittance for summary reporting A/A mortgage loans - Automatic Fannie Mae-initiated drafts of principal & interest (P&I) remittance for Actual/Actual (A/A) mortgage loans.

Get ready

Start preparing now with just a few simple steps:

  • Check out the resources below to get familiar with what’s coming  - starting with Loan Escrow reporting.
  • Talk with your tech partner (if you have one) so you can organize for systems updates or testing activities.
  • Make a plan to compare your current data to what is required and to source any new required data.
  • Get ready to build —start planning development activities.
  • Understand testing requirements for the upcoming Loan Escrow testing window opening in Q2 2026.
  • Stay aligned by mapping your timeline to the implementation milestones.

Contact

If you have questions about these change, contact Future of Servicing.

Announcements

UPDATED Lender Letter LL-2025-02 – Advance Notice of Changes to Servicing Processes and Systems

Data Requirements and Technical Specifications