Servicing Platform
A smarter, faster, more connected servicing experience is on the way — and it’s built to transform how you work.
We’re launching the next generation of servicing support: a streamlined, intuitive experience that cuts friction, saves time, and brings all your tools and data together. With consolidated insights, you’ll see the full picture and make confident decisions. And with innovations like event based reporting and simplified cash management, you’ll move faster, eliminate manual steps, and boost accuracy across your operation.
This transformation is coming quickly — key resources are available to help you prepare.
Manage escrow reporting testing with confidence
Access testing resources to ensure a seamless implementation. All acting servicers must complete user interface testing.
Explore the Servicing Platform User Interface (UI) User Guide
Navigate escrow reporting with confidence using step-by-step instructions.
Review the Escrow Reporting Customer Integration Test Plan
Follow these testing steps and timelines to ensure a smooth integration experience for your team.
View the implementation timeline
See key milestones and dates for the Platform Transformation roll-out so you can plan ahead.
Explore the Servicing Changes
Get a clear overview of upcoming changes to processes and requirements — all in one convenient guide.
Read the Lender Letter
Get advance notice of changes to servicing processes and systems to help you stay informed and ready.
Watch the Webinar
Learn about some key upcoming changes that are designed to better streamline servicing processes and improved efficiencies.
