Applications & Technology

SMDU UI Loss Mitigation User Guide

This reference guide provides information on how to use the Servicing Management Default Underwriter™ User Interface (SMDU™ UI) to perform a variety of actions, such as:

  • Using SMDU to evaluate a loan for a retention workout and/or borrower eligibility of a Short Sale and Mortgage Release™ 
  • Determining if a loan is in imminent default 
  • Reporting Trial Period Plan Payments 
  • Closing and/or canceling an active retention case
  • Creating a case to send a workout to Fannie Mae for review and approval: Modification, Short Sale, Mortgage Release, Charge Off or Second Lien Consideration
  • Uploading documentation in support of an active case being reviewed by Fannie Mae 
  • Viewing and/or downloading loss mitigation-related case letters issued by Fannie Mae 


Download User Guide

To access these user guides, you must be registered and have the appropriate username and password credentials for accessing the SMDU UI.

If you are not registered to access the SMDU UI, please refer to the Fannie Mae SMDU UI Technology Manager for Administrators Job Aid for additional information.