May 14, 2025

Servicing Notice – Advance Notice of Retirement of HomeSaver Solutions Network Workout Functionality

Fannie Mae is retiring the loan workout reporting and related functionality in HomeSaver Solutions™ Network (HSSN). HSSN Loss Mitigation workout reporting functionality will transition to Fannie Mae’s Servicing Management Default Underwriter™ (SMDU™) platform. All workout reporting activities will be managed by SMDU Case Management. Servicers currently utilizing HSSN must fully transition this activity to SMDU Case Management no later than Dec. 1, 2025.

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