June 18, 2025

Lender Letter LL-2025-02 Advance Notice of Changes to Servicing Processes and Systems

This Lender Letter provides advance notice of transformational changes to streamline servicing, enhance risk management, and improve efficiencies for our mortgage servicing partners. These changes will be delivered in a multi-year, phased approach. We will communicate the implementation timeline in Q3 2025.

Download Lender Letter