Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News December 18, 2025 Controlling For Collateral Defects December 17, 2025 Announcement SVC-2025-07 – Servicing Guide Update December 15, 2025 Updates to UCD v2.0 Specification Resources