Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News June 11, 2025 Announcement SVC-2025-03 – Servicing Guide Update June 11, 2025 Servicing Notice - UGI Merger June 4, 2025 Announcement SEL-2025-04: Selling Guide Updates