Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News July 9, 2025 Announcement SVC-2025-04 – Servicing Guide Update July 2, 2025 Announcement SEL-2025-05: Selling Guide Updates June 30, 2025 Testing Available for UCD v2.0 Specification and UCD Critical Edits