Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News January 26, 2021 Get Ready - UCD Critical Edits Phase 1 is Coming May 2021 January 20, 2021 Lender Letter LL-2021-02 – Impact of COVID-19 on Servicing January 20, 2021 Announcement SVC-2021-01 – Servicing Guide Update