Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News August 25, 2025 Solving Rental Income Challenges August 13, 2025 Announcement SVC-2025-05 – Servicing Guide Update August 6, 2025 Announcement SEL-2025-06: Selling Guide Updates