Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News December 18, 2024 Announcement SVC-2024-07 – Servicing Guide Update December 17, 2024 Technical resources for UCD v2.0 Specification December 11, 2024 Announcement SEL-2024-08: Selling Guide Updates