Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News June 29, 2026 Understand Top Defects to Help Strengthen Loan Quality June 29, 2026 In Case You Missed It: Policy Updates June 24, 2026 Lender Letter LL-2026-05 Advance Notice of Changes to Servicing Processes and Systems