Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News September 3, 2025 Announcement SEL-2025-07: Selling Guide Updates September 3, 2025 Reconsideration of Value (ROV) August 25, 2025 Solving Rental Income Challenges