Home Single-Family News Center Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing December 9, 2020 Lender Letter LL-2020-02 – Impact of COVID-19 on Servicing This Lender Letter communicates temporary policies to enable servicers to better assist borrowers impacted by COVID-19. Download announcement Recent News June 30, 2025 Testing Available for UCD v2.0 Specification and UCD Critical Edits June 18, 2025 Lender Letter LL-2025-02 Advance Notice of Changes to Servicing Processes and Systems June 18, 2025 In Case You Missed It: Policy Updates