Home Single-Family News Center Announcement SVC-2024-05 – Servicing Guide Update September 11, 2024 Announcement SVC-2024-05 – Servicing Guide Update The September Servicing Guide update clarifies servicer responsibilities related to the charge-off and second lien consideration processes and submission requirements. Download announcement Recent News June 29, 2026 Understand Top Defects to Help Strengthen Loan Quality June 29, 2026 In Case You Missed It: Policy Updates June 24, 2026 Lender Letter LL-2026-05 Advance Notice of Changes to Servicing Processes and Systems