July 14, 2021

Announcement SVC-2021-04 – Servicing Guide Update

This Servicing Guide update includes changes to broaden the requirements for acceptance of mortgage assistance funds, introduce a new process for filing conventional mortgage insurance (MI) claims in the new Fannie Mae MI Claims Portal (MICP), simplify the REOgram™ notification process, and include a reference to recently added Selling Guide policies for notarization standards and remote ink-signed notarization.