June 9, 2021

Announcement SVC-2021-03 – Servicing Guide Update

This update adjusts our requirements for IRS reporting, streamlines our process for obtaining loss mitigation valuation information, clarifies when borrowers must make full monthly contractual payments during the month of solicitation for a disaster payment deferral, provides an alternative means of verifying borrower income and asset information through third-party vendors, and includes miscellaneous updates.