Fannie Mae Selling and Servicing Policy Archives

The Fannie Mae Selling and Servicing policy archives allow you to quickly access current and past policy materials.  

Our archives allow you to search for Selling and Servicing policy communications by year and/or by communication type which include:

  • announcements 
  • guides
  • lender letters
  • notices 

In addition, you can find our In Case You Missed It job aid, which summarizes Selling Guide, Servicing Guide and other policy communications for years 2012 to present. 

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The Document Custodian Notice includes the following topics:
▪ Anticipated Volume Increases
▪ Document Certification Release 1.26
The Requirements for Document Custodians (RDC) has been updated to reflect changes in this notice.

August 5, 2020 - the August Selling Guide update clarifies solar panel policies based on different financing structures, revises the representations and warranties framework for loans in forbearance to align the Guide with LL-2020-06 (Selling Loans in Forbearance Due to COVID-19), and removes references to Master Agreements.

Selling Guide - PDF Version (August 5, 2020)

July 15, 2020 - July’s Servicing Guide update simplifies our loss draft disbursement policies while balancing risk, revises post-disaster credit reporting requirements, authorizes servicers to not send a payment reminder notice to borrowers in an active forbearance plan, encourages servicers to make borrowers aware of our disaster recovery counseling services, and other miscellaneous updates.

Servicing Guide - PDF Version (July 15, 2020)

July 15, 2020 - this Lender Letter introduces a new temporary structure for incentive fees for completed repayment plans, payment deferrals/COVID-19 payment deferrals, and Fannie Mae Flex Modifications.

July 15, 2020 - this Lender Letter aligns policies with Freddie Mac to limit servicer obligations to advance scheduled monthly payments to four months for scheduled/scheduled (S/S) remittance type mortgage loans and introduces a streamlined operational process that maintains our existing investor reporting requirements.

July 1, 2020 - this Lender Letter provides information about the use of the redesigned Form 1003.

Servicing Guide - PDF Version (June 10, 2020)

June 10, 2020 - the June Servicing Guide update includes changes to the pre-modification housing expense-to-income ratio calculation for imminent default and cash contribution, with updated instructions to servicers regarding escrow shortages that are part of the full monthly contractual payment, and an update to the Mortgage Assistance Application (Form 710).

June 3, 2020 - June's Selling Guide update includes changes to lease review requirements, provides additional flexibility to lenders to choose the late charge amount identified in the note, clarifies project standards policies on horizontal property regimes and environmental hazard assessments, clarifies HomeStyle® Energy debt pay-off policies, and other miscellaneous updates.

Selling Guide - PDF Version (June 3, 2020)

Area Median Income estimates (AMIs) are provided to Fannie Mae by our regulator, the Federal Housing Finance Agency. These AMIs are used in determining borrower eligibility for HomeReady mortgage loans.

In Servicing Notice, Advance Notice of Retirement of HomeSaver Solutions Network Workout Functionality (Oct. 30, 2019), we informed servicers that we will retire and transition the mortgage loan workout reporting and related functionality in the HomeSaver Solutions Network (HSSN) to Servicing Management Default Underwriter™ (SMDU), SMDU UI and SMDU Case Management for all workout reporting processes. In response to servicer feedback and as a result of the impact of COVID-19, we are postponing the Dec. 31, 2020 retirement date previously communicated in that Notice.

The Document Custodian Notice includes the following topics:
▪ Secured Party
▪ Power of Attorney
The Requirements for Document Custodians (RDC) has been updated to reflect changes in this notice.

April 1, 2020 - April’s Selling Guide update includes additional details about the Secured Overnight Financing Rate (SOFR) ARM products we will begin to accept as of Aug. 3; property tax and escrow clarifications; and other miscellaneous updates.

Selling Guide - PDF Version (April 1, 2020)

The Document Custodian Notice includes the following topics

  • Update of the Active Document Custodians list for 2020

The Document Custodian Notice includes the following topics

  • Independent Audit Requirements for Document Custodians (IARDC)
  • Updated Single-Family Custody Operations Points of Contacts and Analyst Assignments List 
  • Annual review of Fannie Mae Active Document Custodians

List of Approved Mortgage Insurance Forms Updated.

Servicing Guide - PDF Version (February 12, 2020)

February 12, 2020 - the February update revises the foreclosure milestone schedule, eliminates prorated foreclosure fee requirements, clarifies delinquency exception reporting, and more

February 5, 2020 - this Lender Letter has information to help prepare our customers for a successful transition from LIBOR ARMs to new SOFR ARM products. Lender Letter LL-2020-01 provides details on updated ARM instruments, retirement of LIBOR ARMs, SOFR ARMs, and the future retirement of CMT ARMs.

February 5, 2020 - February’s Selling Guide update revises our policies on liabilities related to rental housing payment and calculating monthly qualifying rental income; delays a previously announced policy change related to calculating monthly real estate tax payments; and more.

Selling Guide - PDF Version (February 5, 2020)