Fannie Mae Selling and Servicing Policy Archives

The Fannie Mae Selling and Servicing policy archives allow you to quickly access current and past policy materials.  

Our archives allow you to search for Selling and Servicing policy communications by year and/or by communication type which include:

  • announcements 
  • guides
  • lender letters
  • notices 

In addition, you can find our In Case You Missed It job aid, which summarizes Selling Guide, Servicing Guide and other policy communications for years 2012 to present. 

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Updated November 18, 2020 - this Lender Letter provides a new workout solution to help borrowers impacted by a COVID-19 hardship return their mortgage to current status after up to 12 months of missed payments.

November 13, 2020 - this Lender Letter provides temporary flexibilities for selling loans in forbearance.

November 10, 2020 - The November's Servicing Guide updates reflect disaster payment deferral changes previously announced in the Evaluation Notices and payment deferral agreement. We’ve also updated some terminology for consistency.

Servicing Guide - PDF Version (November 10, 2020)

[Republished: November 10, 2020] September 9, 2020 - September’s Servicing Guide update revises the allowable foreclosure attorney fees for Hawaii, incorporates disaster payment deferral policy and references to payment deferral throughout the Guide, updates the authority to offer an initial forbearance plan of up to three months without achieving quality right party contact (QPRC) in connection with a disaster event, and removes outdated references to Master Agreements.

October 28, 2020 - this provides servicers advance notice of upcoming changes related to the criteria for automatic reclassification of MBS mortgage loans, guaranty advances, and reimbursement of principal and interest advances.

The Document Custodian Notice includes the following topics:

  • 2020 Agreed Upon Procedures (AUP) – Follow up to Document Custodian Notice RDC-2020-05
  • Updated Single Family Custody Operations Points of Contacts and Analyst Assignments

In Feb. 2019, we announced the retirement of ARM plans that use the 11th District monthly weighted-average cost of funds index (COFI) as computed each month by the Federal Home Loan Bank of San Francisco (FHLBank). The FHLBank previously announced their intention to cease publishing this index in Jan. 2020, with the Dec. 2019 COFI being the last published rate. They later announced an extension of the index through 2020.

October 14, 2020 - October's Servicing Guide update, the Valuation Management System (VMS) Valuation Order Template has been updated to require the foreclosure sale date be completed when a servicer is requesting the property valuation for bidding instructionsAdditionally, we’ve revised the Evaluation Notices and the payment deferral agreement to incorporate clarifications regarding Home Affordable Mortgage Program (HAMP) incentives. The Evaluation Notices also include revisions based on recent policy updates.

Servicing Guide - PDF Version (October 14, 2020)

October 14, 2020 - this Lender Letter introduces payment deferral, a new home retention workout option that enables servicers to assist eligible borrowers who have resolved a temporary hardship and resumed their monthly contractual payments but cannot afford either a full reinstatement or repayment plan to bring the loan current.

October 7, 2020 - October’s Selling Guide update includes changes to remote online notarizations; clarifications to project standards requirements; the removal of validation of employment and income using manual verification reports from the Desktop Underwriter® (DU®) validation service; changes to how variances will reflect HomeReady® eligibility; and updates clarifying cash-out refinance vesting requirements when there are multiple borrowers and that gifts of equity are permitted as down payment or toward closing costs.

Selling Guide - PDF Version (October 7, 2020)

The Document Custodian Notice includes the following topics:

  • Additional guidance for the 2020 Agreed Upon Procedures (AUP)
  • Late certification notification

September 24, 2020 - this Lender Letter provides information about a new adverse market refinance fee (loan-level price adjustment) that will apply to most refinances.   

Servicing Guide - PDF Version (September 9, 2020)

September 2, 2020 - September’s Selling Guide update includes changes related to accessory dwelling units, the removal of references to refinanced or modified balloon loan policies, and clarifications regarding non-occupant borrowers.

Selling Guide - PDF Version (September 2, 2020)

August 27, 2020 - this Lender Letter introduces a new retention workout option to assist borrowers with a disaster-related hardship.

The Document Custodian Notice includes the following topics:
▪ Anticipated Volume Increases
▪ Document Certification Release 1.26
The Requirements for Document Custodians (RDC) has been updated to reflect changes in this notice.

August 5, 2020 - the August Selling Guide update clarifies solar panel policies based on different financing structures, revises the representations and warranties framework for loans in forbearance to align the Guide with LL-2020-06 (Selling Loans in Forbearance Due to COVID-19), and removes references to Master Agreements.

Selling Guide - PDF Version (August 5, 2020)

July 15, 2020 - July’s Servicing Guide update simplifies our loss draft disbursement policies while balancing risk, revises post-disaster credit reporting requirements, authorizes servicers to not send a payment reminder notice to borrowers in an active forbearance plan, encourages servicers to make borrowers aware of our disaster recovery counseling services, and other miscellaneous updates.

Servicing Guide - PDF Version (July 15, 2020)

July 15, 2020 - this Lender Letter introduces a new temporary structure for incentive fees for completed repayment plans, payment deferrals/COVID-19 payment deferrals, and Fannie Mae Flex Modifications.