My web

New User

When your Technology Manager Administrator creates you as a new user, one of the emails you will receive is the Fannie Mae New User ID Confirmation Email. The email will contain a link that you must click on to activate the new user ID.

To activate your new user ID:

  1. Click the Create a password link in the email.

  2. The Password Reset screen appears. Enter your current user ID and click Submit.

    Enter User ID Screen

    You will receive an email with a temporary password reset link to reset your password.

  3. Click the Verify Request button to confirm your User ID and you will be navigated to set up a new password.

If you do not receive an email with the passcode:

  • Confirm that the User ID that you entered is accurate.
  • Confirm with your administrator that the email address in your User Profile is accurate.
  • If you have not received the passcode within 15 minutes, repeat steps 1 through 3.
  1. Enter a new password per the criteria listed on the screen and click CHANGE PASSWORD.

    Enter the passcode

NoteYour new password must be different than your previously used password.

  1. Your password is reset.

  2. Login to Technology Manager by entering your user ID and the new password that you selected, then click Sign On.

  3. The Edit My Profile screen appears. Review your profile. See the Edit My Profile job aid for instructions on how to update your profile.  Now you are ready to use the Fannie Mae applications granted to you by your administrator.