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Deactivate a User

This job aid explains how to remove a user's access to all Fannie Mae Technology applications.  You can reactivate a user at a later time.

  1. From the dashboard, click the Manage Users link.

  2. The Manage Users screen appears.  Select the Active radio button, then click SEARCH.

  3. Narrow your search results by inputting additional details into one or more of the search fields. Depending on the search terms used, multiple users may be found. 

  4. Select the desired user record. The profile Information for the selected user record appears. Click EDIT PROFILE.

  5. The Edit User Profile screen appears.  Click DEACTIVATE USER.

  6. A confirmation window appears.  Click CONTINUE to complete deactivation of the user.