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Create a New User

This job aid explains how to create a new user of Fannie Mae Technology applications and assigns the user to a user group.  After completing this procedure, you will need to grant the user access to an application.

  1. From the dashboard, click the Create New User link.

  2. The Select User Group screen appears, displaying a list of user group IDs and associated names. Navigate the list using the controls at the bottom of the screen. You can filter the list using the Search fields. Click a row to select a user group.

Note: Notice the steps required to Create a New User are shown in the workflow bar at the top of the screen.



  1. The Personal Information screen appears with some fields populated.  Complete the remaining required fields (i.e., First and Last Name, Work Phone and Email), then click NEXT.

  2. The Security Information screen appears. Enter the 4-digit PIN.

Your company configuration determines how user passwords are administered. The Password is Managed by Administrator Only field reflects the password administration settings.

Click NEXT.

  1. The Review Your Information screen appears. If the information is correct, then click CREATE NEW USER to save.

Click BACK if you need to edit information.