My web

Reporting Monthly Trial Period Payments

Note:  The following functionality is also available in Servicing Management Default UnderwriterTM (SMDU) and SMDU UI.

At any point a trial period payment is received, you must report the payment by entering the trial period data into HSSN. Follow these steps to enter the trial period payment:

  1. On the AMN Main Menu screen, scroll down to the HomeSaver Solutions Network section where you will see a list of options.
    • Click Enter Trial Period Data Request.
    • The Enter Trial Period Data Request screen appears.
  2. Access the case by entering the following data on the Enter Trial Period Data Request screen:

    • Fannie Mae Loan No.
    • Case Number. Although this field is optional, it is preferable that you enter it. The case number can be found through the HSSN Query Manager.

    Click Submit.

    The Enter Trial Period Data Request screen displays the data you previously entered when creating the case or reporting prior trial period payments.
  3. Scroll down to the Campaign Information section of the screen.

    Enter the date of when the Trial Period Plan notice was sent in the Borrower Trial Execution Date field.

    Enter the trial period payment details in the Trial Period Payment Information section by entering the following data on the applicable row:
    • Enter the applicable payment due date in the Payment Due Date field.

      If reporting the first trial period payment, entering the 1st trial period payment due date will auto-populate the 2nd and 3rd trial period payment due dates. In an imminent default case, the 4th trial period payment due date will also auto-populate.
    • In the Payment Post Date field, enter the date the payment was received from the borrower.
    • Enter the Payment Received Amount.
    • Select No from the Successful Completion of the Trial Period drop-down list. You must select No even if you are reporting the final payment of the trial period. DO NOT change the drop-down selection to Yes as you will be unable to make final edits to the modification details.

Note:  When you report receipt of the third (or fourth, if applicable) trial payment, HSSN will automatically submit a request to have the loan removed (reclassed) from the MBS pool, if applicable.  The cut-off date to request reclassification is the 15th of the month.  If the third trial payment is received and/or reported in HSSN between the 16th and the last day of the month, you will need to extend the trial period payment by one month as reclassification from the MBS pool will not occur until the following month.

To extend the trial period by an extra month, you must answer the three questions that are below the Trial Extension section. The three questions are as follows:

  • Extend Trial by One Month? Answer Yes or No as appropriate.
  • If Extending Trial, is an Additional Payment Being Required? Answer Yes or No as appropriate.
  • If Extending Trial, Do Your Documents Reflect the Extension Option? Answer Yes or No as appropriate.

If you are reporting the final payment of the trial period, a pop-up will appear asking you to enter Successful Completion of the Trial Period. Click OK on the popup. DO NOT change the drop-down selection to Yes as you will be unable to make final edits to the modification details.

Click Submit.

The Submit Case screen appears.

If the trial period payment submittal was successful, the Submit Case screen will display this message: The Case has been updated successfully. Case status is Trial.