December 31, 2019

Servicing Notice – Advance Notice of Retirement of HomeSaver Solutions Network Workout Functionality

Effective December 31, 2020, Fannie Mae will retire the loan workout reporting and related functionality in HomeSaver Solutions Network (HSSN). As a part of Simplifying Servicing, HSSN functionality is being transitioned to Fannie Mae’s Servicing Management Default Underwriter (SMDU), SMDU User Interface (UI), and SMDU Case Management for all workout reporting processes. Servicers currently utilizing HSSN are encouraged to fully transition this activity to SMDU as soon as possible, but must do so no later than the effective date.