Request New TSP Relationship

This job aid is for users of the client credential grant API authentication model. It explains how a Lender Corporate Administrator (Lender CA) may request a new Technology Service Provider (TSP) organization relationship.

1. Go to https://technologymanager.fanniemae.com and log in. Select Manage Lender/TSP Relationships.
   
   
2. The Manage Lender/TSP Relationships screen appears. Here you may view Active, Pending, and Deactivated Relationships. Select Request New Relationship.
   
   
3. The Request New Relationship screen appears. The Available TSPs section will display all TSPs. Locate the applicable TSP and select the  to move 1 TSP or  icon to move all TSPs to the Selected TSPs section.
   
   

Note: Below the TSP Name, the screen displays the Product(s) offered by the TSP.

4. Once TSP is selected, it will move to the Selected TSPs section. Select Save Changes.
   
   
5. The Relationship Request confirmation will appear. Select Confirm Changes.
   
   
6. The Success message will appear.
   
   
7. The Lender CA is redirected to the Pending Relationships tab.
   
   

Note: Pending status will appear until the TSP makes a decision. The TSP CA has 90 days to make a decision after which the request is obsolete, and the Lender CA will need to request a new relationship, if necessary.

8. Once the new TSP Relationship is approved, the new relationship will appear under the Active Relationships tab. The New Relationship has been established.