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Reactivate a Lender/Broker Relationship

This job aid explains how to return a deactivated lender/broker relationship to an active status—enabling the lender to resume sharing loan casefiles with the broker in the Desktop Underwriter® application.

  1. From the dashboard, click the Manage Lender/Broker Relationships link.

  2. The Manage Lender/Broker Relationships screen appears.  Select the Active radio button, then click SEARCH.

  3. Narrow your search results by inputting additional details into one or more of the search fields. Depending on the search terms used, multiple users may be found.

  4. Select the desired record. The profile information for the selected record appears. Click REACTIVATE.