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Servicer Capability Framework (SCF) Metrics
General Servicing - Investor Reporting Metrics
| Metric | Definition | Formula | Threshold |
|
Aged Recurring Hard Reject Rate |
Percent of hard rejects that have occurred on individual loans over the span of five consecutive reporting periods, including the current reporting period. |
Recurring hard rejects Loans in portfolio |
MIN: 0.0010% MAX: 0.0050% |
|
Aged Recurring Soft Reject Rate |
Percent of soft rejects that have occurred on individual loans over the span of five consecutive reporting periods, including the current reporting period. |
Recurring soft rejects Loans in portfolio |
MIN: 0.0020% MAX: 0.0080% |
|
Shortage Percent |
Percent of a servicer's monthly remittance that is less than the total amount expected to be remitted by Fannie Mae's Investor Reporting System. |
Total shortage amount Total due |
MIN: 0.0020% MAX: 0.0500% |
General Servicing - Investor Reporting Supplementary Metrics
| Metric | Definition | Formula | Threshold |
|
Surplus Percent |
Percent of total month end cash surplus amount to total due for the period. |
Month end cash surplus in the period Total amount due for the period |
MIN: 0.1000% MAX: 1.0000% |
|
Percent of Loans not Reported |
Percentage of unique active loans in the portfolio which were not reported (missing LAR) in a timely manner as per Fannie Mae's policies and guidelines. |
Number of loans not reported Loans in portfolio |
TBD |
| Ending Hard Reject Rate | Percent of ending hard rejects to total loans in portfolio. |
Hard rejects in current period Loans in portfolio |
MIN: 0.0010% MAX: 0.0100% |
|
Average Days Reporting Liquidations |
Average days for a servicer to report a liquidation LAR in an accepted state. |
Business days (Action Date - Accepted Date) Number of Liquidated Loans |
TBD |
Timeline Management - Foreclosure
| Metric | Definition | Formula | Threshold |
|
180 plus Loans Not in a Foreclosure Status |
Percentage of loans that are 180 plus days delinquent but not reported as in foreclosure inventory or foreclosure hold. Loans in bankruptcy, active trial, forbearance, a repayment plan, or short sale/deed-in-lieu processing are excluded from this metric. |
Loans without a foreclosure status code 180 plus day delinquent loans |
Inference Test |
|
Pull-Through Rate |
Total foreclosure sales held divided by all scheduled foreclosure sales for the month, excluding Mortgage Release™ and Reverse Mortgages. |
Total sales held All scheduled sales for the month |
greater than or equal to 70.0% |
|
Scheduled Sales to Foreclosure Inventory |
The ratio of loans with a scheduled foreclosure sales to the active foreclosure inventory at the end of the month. |
Loans with a scheduled foreclosure sale Loans in foreclosure |
greater than or equal to 5.0% |
|
Foreclosure Holds to Inventory |
Percentage of loans in foreclosure with a foreclosure hold. |
Loans with a foreclosure hold Loans in foreclosure |
less than 33.0% |
Timeline Management - Compensatory Fee
A servicer will be subject to a mortgage loan-level review if for three consecutive months either:
- Percentage Above Timeline: more than 25% of a servicer’s seriously delinquent loans exceed Fannie Mae allowable foreclosure time frames, OR
- Average Days Above Timeline: average number of days beyond Fannie Mae allowable foreclosure time frames is greater than 650-days for those loans that exceeds Fannie Mae allowable foreclosure time frames.