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Appendix B - Credit Metrics Details
To provide more transparency into the STAR Scorecard, this appendix provides more details on each of the six-credit metrics and how they are calculated.
Transition to 60 Plus
Metric Type: |
General Servicing |
Definition: |
Loans that transitioned from less than 60-days delinquent to greater than 60-days delinquent Loan greater than or equal to 60-days delinquent Loan less than 60-days delinquent |
Interpretation: |
Lower event rate is better 60 plus days delinquent is significant leading indicator of loan non-payment |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Transition of loans to delinquency status |
Measure Period: |
Over a three-month period Denominator: As of three-months ago, how many loans were less than 60-days delinquent Numerator: Over the course of the following three-months, does the loan move to greater than or equal to 60-days delinquent or foreclosed Using January scorecard as an example, the denominator would measure October month-end as a base month. The numerator would measure activity at the end of January. |
60 Plus Days to Cure
Metric Type: |
Solution Delivery |
Definition:: |
Loans that transitioned from 60 plus days delinquent to current status Loan is current, paid off, repurchased Loan greater than or equal to 60-days delinquent |
Interpretation:: |
Higher event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Transition of loans from delinquency to current status |
Measure Period: |
Over a three-month period Denominator: As of three-months ago, how many loans were 60 plus days delinquent Numerator: Over the course of the following three-months, does the loan become current, paid off, or is repurchased Using January scorecard as an example, the denominator would measure October month-end as a base month. The numerator would measure activity at the end of January. |
Retention Efficiency
Metric Type: |
Solution Delivery |
Definition: |
Trial starts on loans that are 60 plus days delinquent Mod initiated (Trial start) Loan greater than or equal to 60-days delinquent |
Interpretation: |
Higher event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Rate of mods |
Measure Period: |
Over a three-month period Denominator: At the beginning of a three-month window, how many loans were 60 plus days delinquent Numerator: Over the course of the following three-months, how many loans had a mod initiated Using January scorecard as an example, the denominator would measure October month-end as a base month. The numerator would be the sum of trial starts in November, December, and January. |
Six-Month Mod Performance
Metric Type: |
Solution Delivery |
Definition: |
Of mods completed six prior, how many are still current Mod is current, paid off, repurchased Mod completed |
Interpretation: |
Higher event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Mod performance |
Measure Period: |
Over a six-month period Denominator: Number of mods completed six-months prior and was not cancelled Numerator: Over the course of the following six-months, how many loans are current (less than or equal to 30-days delinquent), paid off, or repurchased |
Six-Month Payment Deferral Performance
Metric Type: |
Solution Delivery |
Definition: |
Of Payment Deferrals (PDs) completed six-months prior, how many are still current PD is current, paid off, repurchased PD completed |
Interpretation: |
Higher event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / PD performance |
Measure Period: |
Over a six-month period Denominator: Number of PDs completed six-months prior and were not cancelled Numerator: Over the course of the following six-months, how many loans are current (less than or equal to 30-days delinquent), paid off, or repurchased |
Modification Conversion
Metric Type: |
Solution Delivery |
Definition: |
Completed Trials Trials initiated six-months prior |
Interpretation: |
Higher event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Mod performance |
Measure Period: |
Over a six-month period Denominator: Number of trials initiated six-months period Numerator: Over the course of the following six-months, how many loans have successfully completed their modifications |
Transition to Beyond Time Frame
Metric Type: |
Timeline Management |
Definition: |
Loans that are within 180-days of foreclosure timeline that went beyond the timeline during the reporting period Loan transitions to beyond foreclosure timeline Loan within 180-days of foreclosure timeline |
Interpretation: |
Lower event rate is better |
Valid Value: |
Percent greater than or equal to zero |
Measure Type: |
Flow / Timeline performance |
Measure Period: |
Over a six-month period Denominator: 60 plus delinquent loans within 180-days of foreclosure timeline (exclude cancelled and non-performing loans) Numerator: Over the course of the following six-months, how many loans transitioned to beyond the foreclosure timeline |