Contacting Fannie Mae

If you have questions or need assistance, you can always contact Fannie Mae directly. Call 800-2FANNIE (800-232-6643) and select Option 1 for Single Family, and then select Option 1 again for Technical Application assistance.  

Be ready to provide the name of the application – Loan Quality Connect – and your User ID.

For additional Fannie Mae phone menu options, visit the Phone Prompts Quick Reference Guide.