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Determining How to Remit Funds on a Repurchase Request - Manager
After you concur to a repurchase request, follow these steps to determine whom to contact for the amount to remit and next steps:
- First determine if the loan is Active or Liquidated. To do this simply navigate and expand the Remedies widget. The data will be displayed in the SIR Loan Status field.
- For Active loans, contact your Servicer to obtain the remittance amount. You can view the Servicer information in the following two locations on the loan:
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On the Remedy Status tab under Your Options, click the Repurchase radio button.
OR -
Expand the Participant widget and click the arrow next to the Servicing Responsible Party widget
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- Once you obtain the servicer information, you will need to send an email to the Servicer requesting wiring instructions and the calculations of the repurchase remittance amount. Please ensure a copy of the resolution request letter is attached to the email. Refer to Viewing Letters and Historical Communications to download a copy of the resolution request letter.
- For Liquidated/REO/Inactive loans, send an email to [email protected] for a loss reimbursement/repurchase statement from Fannie Mae.
- For additional instructions, click I need Remittance Amount.
Note: A repurchase infographic opens in a separate tab.