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Demographic Information Based on Visual Observation or Surname

Loan Delivery provides lenders the ability to enter whether the originating financial institution collected the borrower’s Demographic Information based on visual observation or surname, as required for face-to-face interview (including electronic media with video component). One value is required for each Demographic Information type, regardless of the application taken method.

NOTE: Loan Delivery does not collect the application taken method, such as face-to-face interview, telephone interview, fax, mail, email or internet.

The visual observation or surname information can be found on the loan application in the Demographic Information of Borrower section as seen here.

Entering Borrower’s Demographic Information Based on Visual Observation or Surname

Loan Delivery provides two options for reporting that the originating financial institution collected the borrower’s demographic information based on visual observation or surname for each of the demographic information data points as seen below.

Borrower Demographic Information Based on Visual Observation or Surname
Loan Delivery Collection Value	When to Select this Option
No	If the financial institution did not select Yes next to Was the [demographic information] of the Borrower collected on the basis of visual observation or surname? on the loan application, select this option.
Yes	If the financial institution selected YES next to Was the [demographic information] of the Borrower collected on the basis of visual observation or surname? on the loan application, select this option.

Follow these steps to enter the borrower's demographic information collection method.

Select the applicable demographic information collection method responses.
Select the appropriate response from each demographic information visual observation or surname drop down.
Click Save after all the fields have been completed.